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Commission Fees Structure

At Droppie, we believe in 100% transparency. Here is the full breakdown of our fee structure. There are no hidden charges.

Seller Fees​

Setting up your shop, listing products, and connecting your Instagram is completely free. We only charge a small commission when a sale is successfully completed.

  • Platform Commission: A platform commission is applied to successful sales. The exact percentage and any caps vary by country, currency, and account type and are displayed in-app at the time of payout.
  • Payment Processor Fee: Payment processors and gateways charge transaction fees that vary by region and payment method; these are passed through and may differ per transaction.

Buyer Fees​

  • Service Fee: A buyer service fee may apply on product purchases and is shown in-app before checkout.
  • Delivery Fee: Paid directly by the buyer based on the delivery distance and logistics provider.

Withdrawal Fees​

When you withdraw money from your Droppie Wallet to your local bank account, a transfer fee is applied by our banking partners.

  • Standard Withdrawal: Varies depending on your local payment gateway (e.g., Paystack/Stripe transfer fees).

International & Conversion Fees​

  • Cross-border transfers: If you withdraw to a bank in a different currency, a currency conversion fee may apply (percentage-based) and settlement times can be longer.
  • Partner bank fees: Some partner banks may deduct an intermediary fee for transfers; this is out of Droppie's control and may reduce the net amount received.
  • Regional differences: Payment gateway fees vary by country and payment method; the numbers above are illustrative — check the region-specific fees displayed in-app when you perform the transaction.

Refunds​

If an order is canceled or a dispute is resolved in favor of the buyer, the buyer receives a full refund of the purchase price. The seller is not charged a commission for canceled orders.

If you need a precise fee breakdown for your country or currency, open Wallet > Fees & Limits in-app or contact Support with your country and payout currency.